What drives us

Our sustainability direction

We believe sustainable business is better business and focus on forward-thinking companies that are driving change to become more sustainable. We have supported many clients so far with Green, Social Bonds and Sustainability Improvement Loans in multiple sectors. In 2019 together with 35 other banks, we signed the Collective Commitment to Climate Action which aligns our portfolio to reflect and finance the low-carbon, climate-resilient economy we need to limit global warming to well-below 2˚ Celsius.

Our innovation direction

We have a knack for turning great ideas into products and services that clients need. Our Innovation Fund invests in and partners with fintechs via ING Ventures, as well as developing our own in-house initiatives using our unique innovation method, PACE. Our four labs in Amsterdam, Brussels, London and Singapore partner with others to bring disruptive ideas to market by combining our knowledge and network with their skills.

Our values and culture

Creating a differentiating experience starts with ING's culture: entrepreneurial, open, collaborative, innovative and energetic. Who we are and how we work are set out in our Orange Code. With integrity above all, the Orange Code is our manifesto describing the values and behaviours that define us and what it means to be ING. Our values are non-negotiable promises we make to ourselves, partners and clients: we are honest, we are prudent and we are responsible.