ING Wholesale Banking contact
As ING Wholesale Banking, we serve large (multinational) organisations and financial institutions.
Support desks
Do you have a question about a product you are already using or need help using our services?
Contact one of our support desks below.For anything else, contact your ING representative directly
| Support desk | Contact details | Description |
|---|---|---|
InsideBusiness Channel Support | Hong Kong SAR and Singapore:Opens in a new tabInsideBusiness.Asia.Support@asia.ing.com All other regions: Opens in a new tabInsideBusiness.Support@ing.com | For questions on InsideBusiness Portal (for example around access and permissions), including questions related to InsideBusiness Payments, InsideBusiness Trade and incoming direct debits. |
| ING Trade support | Opens in a new tabingtrade.support@ing.com NL: Opens in a new tab+31 (0) 10 300 93 40BE: Opens in a new tab+32 (0) 27 00 60 72RO: Opens in a new tab+40 37 37 88 231 | Monday - Friday 08.00 - 17.00 CET. For questions on ING Trade that are related to user access including technical errors. |
| Bank guarantees support | NL: Opens in a new tabbankguaranteesmidoffice@ing.nl Other countries: Opens in a new tabGlobal Trade Finance | For any Bank guarantee product specific inquiries. For functional issues, contact InsideBusiness Channel Support. |
ING Corporate Card customer helpdesk | Opens in a new tabPhone numbers per country | Every day, 24 hours a day for all questions related to corporate cards. |
| Fraud operations | When suspect or detect fraud, notify your ING representative as quickly as possible. Is your ING representative not available? Call (+31) 20 228 8800
| Availability Fraud operations:
Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via Opens in a new tabfraude@ing.com |
| ING Real Estate Finance | Opens in a new tabContacts per country | For other real estate related matters, contact us at: ING Real Estate & OtherBijlmerdreef 24, AmsterdamP.O. Box 18001000 BV AmsterdamThe NetherlandsOpens in a new tabRED@ingrealestate.com |
| Retail customers (private individuals and small businesses customers) | See individual country websites. |